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Authenticator app
Ask for a code from your phone every time you log in, so nobody can use your account with only your password. Works with Google Authenticator, Microsoft Authenticator, Authy and others.
1. Scan this QR code with your authenticator app (or type the key).
2. Enter the 6-digit code it shows.
Save your recovery codes. If you lose your phone, each code lets you log in once. They are shown only now.
A code from your authenticator app is needed to log in, on this website and in eHelp.
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Password
You log in with Google or Microsoft. Add a password if you also want to log in with your email.
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Sign out a computer or browser you don't use or don't recognise.
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Your account and sign-ins are deleted at once. Your subscription stays with eHelp; contact support to end it. See data deletion.